The phone answered. The tables filled. The suppliers reconciled.
A restaurant loses a booking every time the phone rings unanswered during service, and a hotel loses a guest every time a request waits. We build the assistant that answers the call, takes the reservation or the order and passes the rest to a person, the supplier invoices that reconcile themselves against your orders and prices, and the reviews answered in your voice for you to approve.
What restaurants and hotels ask first.
Can an assistant take reservations by phone?
Yes, in both languages, within the hours, the tables and the rules you set, with the booking written into your reservation system and the confirmation sent. Large parties, private events and special requests are passed to a person.
What about supplier invoices?
Invoices and delivery notes are read, matched to orders and agreed prices, and the entries prepared for your accounting software, with price increases and short deliveries flagged before they reach the food cost.
Can it answer reviews?
Replies are drafted in your voice from the review and your policies, and nothing is posted until a person approves it. A pattern in the complaints is reported to the manager each week.
Can it help with staff scheduling?
It prepares the roster from your rules, the availability your staff submit and the forecast for the week, and the manager adjusts and approves it. Labor cost against sales is shown as the roster is built.
Does it work with our point of sale and reservation system?
It works beside them, reading their exports and connections and writing bookings where the system allows it. Your menu, your floor plan and your guest history stay where they are.
What we build for restaurants and hotels.
The work restaurants and hotels bring to us most often, each piece built on your real files, tested against your acceptance criteria, and handed over documented and owned.
Reservations by phone
Every call answered, the booking taken within your rules, the rest passed to a person with a transcript.
Supplier invoices
Invoices and delivery notes read, matched to orders and prices, prepared for import, with price increases and shortages flagged.
Reviews in your voice
Replies drafted from the review and your policies, posted only after approval, with the weekly pattern reported.
The weekly numbers
Sales, labor and food cost from your systems in one report every week, with the week before for comparison.
One meeting. A clear next step.
A free 20-minute meeting to scope what you want to build, see what is possible and map where it could go. You receive one of three answers in writing the next business day. Worth building, worth a closer look first, or not yet. In a 2025 field experiment with 776 professionals at Procter and Gamble, published in Organization Science, one person working with AI matched the quality of a two-person team working without it. The meeting finds out where that applies to you.